Crisp

All-in-one business messaging with AI chatbot automation.

Filed under: Chatbots

About Crisp

Crisp combines live chat, AI chatbot, knowledge base and CRM in one affordable platform for startups and SMBs. Its AI chatbot answers common questions automatically while the shared inbox keeps human conversations organized. A generous free tier makes it popular with early-stage companies.

Looking for more options? Browse our full AI chatbots directory, or see how Crisp compares with popular alternatives like ChatGPT and Claude.

Key features

Live chat plus AI chatbot
Shared team inbox
Built-in knowledge base
Chatbot automation scenarios
Free tier for small teams

Crisp screenshots

Crisp: pros & cons

Pros

Live chat plus AI chatbot
Shared team inbox
Built-in knowledge base
Free plan available to get started

Cons

Best features require a paid upgrade
Learning curve for advanced features
Output quality depends heavily on input quality

Crisp FAQs

Is Crisp free?

Yes, Crisp offers a free plan with basic features. Paid plans unlock higher limits and advanced capabilities.

What is Crisp used for?

Crisp is all-in-one business messaging with AI chatbot automation.

What are the key features of Crisp?

Key features include live chat plus ai chatbot, shared team inbox, built-in knowledge base.

Who should use Crisp?

Crisp is suitable for individuals and teams looking for AI assistance.