LivePerson

Conversational AI platform connecting brands with customers on messaging.

Filed under: Chatbots

About LivePerson

LivePerson’s Conversational Cloud helps big brands shift customer care from phone calls to AI-powered messaging on web, SMS, WhatsApp and Apple Messages. Its AI annotates intents, automates answers and coaches human agents in real time. Major airlines, banks and retailers run large-scale deployments on it.

Looking for more options? Browse our full AI chatbots directory, or see how LivePerson compares with popular alternatives like ChatGPT and Claude.

Key features

Messaging-first customer care at scale
AI intent detection and automation
Agent coaching and assist tools
Integrations with major messaging apps
Conversation analytics

LivePerson screenshots

LivePerson: pros & cons

Pros

Messaging-first customer care at scale
AI intent detection and automation
Agent coaching and assist tools
Focused premium feature set

Cons

No free plan available
Learning curve for advanced features
Output quality depends heavily on input quality

LivePerson FAQs

Is LivePerson free?

No, LivePerson is a paid tool with subscription plans. Check their pricing page for current rates and trial options.

What is LivePerson used for?

LivePerson is conversational AI platform connecting brands with customers on messaging.

What are the key features of LivePerson?

Key features include messaging-first customer care at scale, ai intent detection and automation, agent coaching and assist tools.

Who should use LivePerson?

LivePerson is suitable for individuals and teams looking for AI assistance.